8 ready to use customer service email response templates
Customer Complaints: Why Angry Customers Are Good for Business Without thorough knowledge about your product(s) and company, your customer service team won’t be able to respond to customer queries with clarity. The team must know the purchase process, product features, updates and specifications, company policies, etc. Without understanding customers’ experiences and expectations, you won’t know […]
Aehr Secures First Multisystem Orders for Sonoma Ultra-High-Power Systems to Support Volume Production Test and Burn-in of AI Processors
Everything You Need to Know about Contact Center AI Artificial intelligence (AI) is revolutionizing the customer support space by boosting satisfaction rates, streamlining contact center processes and delivering valuable insights. To achieve the promise of AI-enabled customer service, companies can match the reimagined vision for engagement across all customer touchpoints to the appropriate AI-powered tools, […]
Restaurant Chatbot 101: What They Are & Why You Need Them
8 Restaurant Chatbots in 2024: Use Cases & Best Practices Therefore, adopting the technology of chatbots in restaurants would further mean that their services are aligned with the present as well as future needs. Sketch out the potential conversation paths users might take when interacting with your chatbot. Consider the different types of inquiries and […]